PrismaSkin
Website: https://prismaskin.net
Operated by: ELLIPSE PARTNERS LTD
Company Number: 17088063
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Contact Email: info@prismaskin.net
Last Updated: March 2026
1. Introduction
This Privacy Policy explains how personal data is collected, used, processed, stored, and protected when customers access or use https://prismaskin.net (the “Website”).
The Website is operated by:
ELLIPSE PARTNERS LTD
Company number 17088063
Registered office:
128 City Road, London, United Kingdom, EC1V 2NX
Email:
The Company acts as data controller for personal data processed through the Website.
This Privacy Policy applies to all users located in:
- United Kingdom
- European Union
The Company processes personal data in accordance with:
- UK GDPR
- EU GDPR
- Data Protection Act 2018
2. Personal Data We Collect
Depending on how customers interact with the Website, we may collect the following categories of data:
Identification Data
- first name
- last name
- billing name
- shipping recipient details
Contact Data
- email address
- telephone number (if provided)
- delivery contact information
Order and Transaction Data
- purchased products
- order values
- order history
- delivery selections
- refund history
Payment Related Data
Payments are processed through secure third-party providers.
The Company does not store full payment card details.
Payment providers may process:
- payment authorization data
- transaction verification data
- fraud prevention indicators
Technical Data
When visiting the Website, certain technical information may be collected:
- IP address
- browser type
- device type
- operating system
- visit duration
- referral source
Customer Service Data
If customers contact support, we may process:
- communication history
- inquiry details
- complaint records
3. Purposes Of Processing
Personal data is processed only where necessary for legitimate commercial purposes.
Order Fulfillment
We process personal data to:
- confirm orders
- prepare shipments
- issue invoices
- provide delivery updates
Payment Processing
Data is used to:
- authorize payments
- verify payment status
- reduce payment fraud risk
Delivery Coordination
Data is shared with logistics providers solely for delivery purposes.
Customer Support
Data is processed to:
- answer customer inquiries
- manage complaints
- handle return requests
Fraud Prevention
We may process transaction-related data to detect:
- unauthorized payments
- suspicious ordering patterns
- unusual account behavior
Legal Compliance
Certain data may be retained for accounting and tax obligations.
4. Legal Basis For Processing
Depending on the situation, processing relies on:
Contract Performance
Processing necessary to complete customer purchases.
Legal Obligations
Retention required under tax and accounting law.
Legitimate Interest
Fraud prevention, operational security, dispute handling.
Consent
Where required:
- cookies
- marketing emails
- optional promotional communication
5. Marketing Communications
Customers may receive promotional emails only where consent is provided.
Such communication may include:
- new product launches
- special offers
- promotional updates
Consent may be withdrawn at any time.
Every marketing email includes unsubscribe functionality.
6. Payment Security
Payments on the Website are processed using secure payment infrastructure provided by external payment processors.
Accepted payment methods include:
- cards
- Apple Pay
- Google Pay
- PayPal
The Company does not directly store:
- full card numbers
- security codes
- payment authentication credentials
Payment providers independently apply:
- encryption
- fraud screening
- authentication checks
7. Data Sharing With Third Parties
Personal data may be shared only where operationally necessary.
Payment Providers
For secure payment execution.
Logistics Providers
For order delivery.
IT Service Providers
Hosting, infrastructure, and website operation.
Fraud Prevention Providers
Where transaction review is required.
Legal Authorities
Only where legally required.
8. International Data Handling
Where third-party services operate internationally, data may be processed outside the UK or EU under lawful safeguards.
Appropriate contractual protections are applied where required.
9. Data Retention Periods
Data is retained only as long as necessary.
Order Data
Normally retained for accounting and legal purposes.
Payment Records
Retained as required under financial regulations.
Customer Support Records
Retained for dispute handling where necessary.
Marketing Consent Records
Retained until withdrawal of consent.
10. Customer Rights
Customers may request:
Access
Confirmation of personal data held.
Correction
Correction of inaccurate data.
Deletion
Where legally possible.
Restriction
Temporary suspension of processing.
Objection
Where legitimate interest applies.
Data Portability
Where applicable.
11. Security Measures
Reasonable technical and organizational measures are applied to protect data, including:
- restricted access
- encryption
- secure payment routing
- access control procedures
12. Cookies
The Website uses cookies as described in the separate Cookies Policy.
13. Third-party Links
The Website may contain third-party links.
The Company is not responsible for external privacy practices.
14. Changes To This Policy
This Privacy Policy may be updated periodically.
The latest version remains available on the Website.
15. Contact
ELLIPSE PARTNERS LTD
128 City Road
London
United Kingdom
EC1V 2NX
Email:
