PrismaSkin
Website: https://prismaskin.net
Operated by: ELLIPSE PARTNERS LTD
Company Number: 17088063
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Contact Email: info@prismaskin.net
Last Updated: March 2026
1. INTRODUCTION
These Terms & Conditions govern access to and use of the website https://prismaskin.net (the “Website”) and all purchases made through the Website.
The Website is owned and operated by ELLIPSE PARTNERS LTD, a company incorporated in England and Wales under company number 17088063, with registered office at:
128 City Road, London, United Kingdom, EC1V 2NX
By accessing the Website, browsing product listings, creating an account, placing an order, or otherwise using any service available through the Website, you confirm that you have read, understood, and accepted these Terms & Conditions in full.
If you do not agree with any provision contained herein, you must discontinue use of the Website immediately.
These Terms apply to all customers located in the United Kingdom and the European Union.
2. COMPANY STATUS AND NATURE OF BUSINESS
PrismaSkin operates exclusively as an independent online retail business specializing in skincare and luxury beauty products intended for personal consumer use.
The Website offers retail sales only and does not operate as a wholesale platform.
Products available through the Website may include:
- skincare products
- facial care products
- cosmetic preparations
- personal beauty care products
- premium beauty selections
- luxury cosmetic items
The Company acts solely as retailer unless explicitly stated otherwise in relation to a specific product.
3. Eligibility To Purchase
Orders may only be placed by individuals who:
- are at least 18 years old;
- possess legal capacity to enter into binding contracts;
- provide accurate billing and delivery information;
- use lawful payment methods under their own authority.
The Company reserves the right to reject orders where eligibility requirements are not satisfied.
4. Product Information And Presentation
We make every reasonable effort to ensure that product descriptions, photographs, specifications, and ingredient references published on the Website are accurate and current.
However:
- packaging may vary depending on manufacturer updates;
- product presentation may differ slightly from photographs;
- labels may differ by market;
- ingredient composition may be updated by manufacturers without prior notice.
Product images are for illustrative purposes only.
Customers are responsible for reviewing physical product packaging upon delivery.
5. Cosmetic Product Use Disclaimer
All products sold through PrismaSkin must be used strictly in accordance with manufacturer instructions.
Customers are advised to:
- review all labels carefully before first use;
- follow usage instructions;
- avoid misuse;
- store products properly.
The Company accepts no liability for improper use, misuse, or use inconsistent with manufacturer recommendations.
6. Allergy And Skin Sensitivity Disclaimer
Customers with known allergies, skin sensitivities, dermatological conditions, or ingredient restrictions are strongly advised to review ingredient information before purchase and use.
Where appropriate, patch testing should be performed before full application.
If irritation occurs:
- discontinue use immediately;
- consult a qualified healthcare professional where necessary.
The Company shall not be liable for adverse reactions where ingredient information was available prior to purchase.
7. Authenticity Of Products
All products offered through PrismaSkin are supplied as genuine branded retail goods sourced through lawful commercial channels.
The Company does not sell counterfeit, imitation, unauthorized, or altered products.
All trademarks, logos, product names, and brand references remain the property of their respective owners.
Brand references are used solely for identification of products lawfully offered for resale.
8. Pricing
All prices displayed on the Website are shown in EUR unless otherwise stated.
Prices include VAT where legally applicable.
The Company reserves the right to update pricing at any time without prior notice.
Pricing errors may result in order cancellation prior to dispatch.
9. Payment Methods
Accepted payment methods include:
- credit cards
- debit cards
- Apple Pay
- Google Pay
- PayPal
Payments are processed through independent secure payment service providers.
The Company does not store full payment card details.
Orders are accepted only after successful payment authorization.
10. Fraud Prevention And Order Review
The Company reserves the right to perform order verification procedures where necessary.
Orders may be delayed, suspended, or cancelled if fraud prevention systems identify unusual activity, including:
- billing discrepancies;
- payment irregularities;
- delivery inconsistencies;
- elevated transaction risk.
Additional verification may be requested.
11. Order Acceptance
An order submitted through the Website constitutes an offer to purchase.
A binding contract is formed only once dispatch confirmation is issued.
Order confirmation emails do not constitute final acceptance.
12. Shipping Territory
The Website currently accepts orders for delivery to:
- United Kingdom
- European Union
The Company may restrict certain destinations where logistics limitations apply.
13. Processing Times
Orders are normally processed within:
1–3 business days
This period may vary during high-demand periods.
14. Delivery Estimates
Estimated delivery times:
United Kingdom:
2–5 business days
European Union:
3–8 business days
Delivery estimates are indicative only.
15. Delivery Liability
Risk transfers to the customer upon confirmed delivery.
Customers must inspect deliveries promptly.
Visible delivery damage should be reported immediately.
16. Returns Policy Reference
Returns are governed by the separate Returns & Refunds Policy.
17. Hygiene Restrictions
For hygiene and consumer safety reasons:
opened cosmetic products cannot normally be returned unless defective.
This applies particularly to:
- opened creams
- opened serums
- opened skincare bottles
- opened beauty preparations
18. Defective Products
Customers receiving damaged or defective products must notify:
within 48 hours of delivery.
Supporting photographs may be requested.
19. Intellectual Property
All Website content including:
- text
- design
- layout
- graphics
- product arrangement
remains protected intellectual property.
Unauthorized copying is prohibited.
20. Limitation Of Liability
To the maximum extent permitted by law, the Company shall not be liable for:
- indirect losses;
- loss of business;
- loss of profits;
- misuse of products;
- manufacturer modifications.
Nothing excludes statutory consumer rights.
21. Force Majeure
The Company shall not be liable for delays caused by events beyond reasonable control including:
- logistics disruption
- customs delay
- strikes
- technical outages
- supplier interruption
22. Governing Law
These Terms are governed by the laws of England and Wales.
Disputes shall be subject to courts of England and Wales unless consumer law provides otherwise.
23. Contact
ELLIPSE PARTNERS LTD
128 City Road
London
United Kingdom
EC1V 2NX
Email: info@prismaskin.net
